Instant Request was responsive and accommodating from day one. Matt and Nate were always very prompt in answering my many questions, and the on-line planner was very easy to use. I was a little nervous about not meeting our DJ in person prior to the wedding, but in retrospect it really would have been unnecessary. DJ: Our DJ, Jimmy Chien, was excellent. He went through our entire on-line planner with us in very detail weeks before the wedding and was able to accommodate us with our last minute adjustments days prior to the wedding. He was professional and played songs that our guests really enjoyed. Other: we also had uplighting, photo slideshow projector/screen, and ceremony microphone/speakers through Instant Request. Everything was perfect! I would definitely recommend Instant Request as well as DJ Jimmy Chien!